Terms and Conditions of Service
Effective Date:4th of May 2025
These Terms and Conditions govern your use of the HTW Cleaning website and our professional cleaning services. By accessing our website or booking a service, you agree to be bound by these terms.
1. Service Agreement
HTW Cleaning provides residential and commercial cleaning services in accordance with the specifications agreed upon during booking. All services are subject to availability.
2. Booking and Cancellations
Appointments must be scheduled at least 24 hours in advance.
Cancellations or rescheduling must be made at least 24 hours prior to the scheduled appointment.
Last-minute cancellations may be subject to a fee.
3. Pricing and Payment
Prices are quoted based on location, property size, and service type.
Payment is due upon completion unless otherwise agreed in writing.
We accept payments via card, bank transfer, or other approved methods.
4. Access and Safety
Clients must provide access to the premises on the scheduled date.
We reserve the right to decline service if the environment is unsafe or unsanitary.
Pets should be secured during service time.
5. Satisfaction Guarantee
If you are not satisfied with the service, notify us within 24 hours, and we will return to fix the issue at no additional charge.
6. Damage and Liability
Our team is trained to handle your property with care.
In the unlikely event of damage caused by our staff, we will assess and resolve the matter appropriately.
HTW Cleaning is not liable for pre-existing damage or items not secured prior to service.
7. Use of Website
By using https://htwcleaning.com, you agree not to:
Use the site for any unlawful purpose
Attempt to gain unauthorized access to other users’ data
Distribute malware or harmful content
8. Intellectual Property
All website content, including logos, images, text, and designs, is the intellectual property of HTW Cleaning and may not be copied or reused without permission.
9. Termination
We reserve the right to terminate service or website access at our discretion for violation of these terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, United States.
11. Contact Information
For questions about these Terms and Conditions, please contact:
HTW Cleaning
Email: info@htwcleaning.com
Phone: +1 945-287-5440
Website: https://htwcleaning.com