Privacy Policy for HTW Cleaning

Effective Date: 4th of May 2025

HTW Cleaning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://htwcleaning.com or use our cleaning services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Home or office address (for service purposes)

• Message content (e.g., inquiries or quote requests)

We also collect certain non-personal data automatically through cookies and tracking technologies:

• IP address

• Browser type and version

• Device type

• Operating system

• Referring website

• Pages visited and time spent on site

2. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests

• Schedule and deliver cleaning services

• Send appointment confirmations and updates

• Improve website functionality and customer experience

• Send newsletters, promotions, and service updates (only with your consent)

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service providers (e.g., booking or payment platforms)

• Law enforcement or government authorities if required by law

• Marketing partners (only with your consent)

• Analytics tools such as Google Analytics (data is anonymized)

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. You can choose to accept or decline cookies via your browser settings.

5. Data Security

We implement industry-standard security measures (SSL encryption, firewall protection) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate information

• Request the deletion of your data

• Opt out of marketing communications

To exercise any of these rights, please contact us 

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware, we will delete it immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

For questions about this Privacy Policy or your data, contact us at:

HTW Cleaning
Email: info@htwcleaning.com
Phone: +1 945-287-5440
Website: https://htwcleaning.com